Return policy

Our purpose is to guarantee your full satisfaction. If, for any reason, you are not satisfied with your order, you may have your right to cancel your purchase and return purchased products.

You can return any item within 14 days after receiving the item. Returning items have not been worn yet and have tags attached. Returning items will be accepted if the item is sent & received at our distribution center within 14 days. Please keep in mind that we do not cover the costs for the return shipment. Once we have received your purchased item, you will receive your money back within 1-3 working days. 

Please send an email to info@loyaute.nl to request your return. Mention your order number, name and delivery address. We will reply within 24 hours to confirm your return.